At Veari, protecting client intake data is not an afterthought — it is core to what we sell. Law firms cannot afford downtime or exposure of sensitive caller information. We built Veari with the same security expectations you bring to case management and communications.
Legal software buyers ask the same questions: where is data stored, who can access it, and what happens if something goes wrong. Here is how Veari answers — with the same clarity firms expect from platforms like Lawmatics.
Veari runs on modern serverless infrastructure with automatic scaling, DDoS protection, and geographic redundancy. Your firm's data is stored in US-based PostgreSQL with encryption at rest provided by our database provider.
All traffic between callers, Veari, and your dashboard uses HTTPS/TLS. Database connections use encrypted channels. Sensitive tokens and integration credentials are stored as environment secrets, never in client-side code.
Attorney accounts are protected through Clerk — the same identity layer used by thousands of SaaS products. Support multi-factor authentication, session management, and secure sign-out across devices.
Every lead, transcript, and referral partner record is scoped to your attorney account. API routes verify ownership before returning data. Webhooks from telephony providers are validated so only your line's events reach your pipeline.
When a lead moves from new to qualified, referred out, or accepted, Veari records who or what triggered the change — system, webhook, or attorney action. Your team can reconstruct the intake timeline without guessing.
Managed database providers perform continuous backups and point-in-time recovery. Telephony integrations are designed with retries and idempotent webhooks so duplicate events do not corrupt your pipeline.
Intake calls often contain health, insurance, and accident details. Veari treats transcripts and lead records as confidential firm data — accessible only to authenticated users on your account.
Your firm decides which integrations receive lead data. Export and CRM sync happen through authenticated APIs you enable — not public feeds.
Voice, telephony, and AI scoring may involve vetted providers (e.g. Twilio, Bland, Anthropic). We minimize data sent to scoring models to what is required for case qualification.
Veari is legal intake software, not a law firm. We follow enterprise security practices appropriate for SaaS handling confidential caller data. For a current list of subprocessors or security documentation, contact support@veari.us.
Read our Privacy Policy for details on data collection and use.
Join PI firms using Veari with confidence — encrypted, isolated, and built for the calls that matter most.
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